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TroubleshootingUpdated Nov 8, 20254 min read

Troubleshoot Weak Upload Signal

If calls connect but the other side can’t hear you well, work through this quick checklist.

1) Check donor signal quality

  • Measure RSRP and SINR outdoors near the donor antenna position.
  • If SINR is poor (< 0–2 dB), use a directional LPDA and re‑aim.

2) Confirm isolation

Feedback between indoor and outdoor antennas can throttle uplink gain.

  • Increase separation and turn donor away from indoor antennas.
  • Use building mass (roof, walls) as a shield.

3) Cable and connectors

  • Prefer LMR400 for long runs; avoid damaged or water‑logged connectors.
  • Each adapter adds loss; simplify the chain.

4) Device/network edge cases

  • Phones at the far edge of coverage might hit time advance limits; move indoors closer to the antenna.
  • Lock LTE/VoLTE if 3G fallback causes issues (device‑specific).

5) Test method

  1. Place a steady upload (speed test) while adjusting antenna aim.
  2. Record before/after RSRP and SINR; seek higher SINR even if RSRP drops a bit.
Bottom line: Uplink quality follows donor quality + isolation. Fix those first, then tidy the cabling.